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Compliance Department Reports Smooth Takeover of Animal Control

Eric Fountain, head of the Compliance Department, discusses a smooth transition for taking over...
Eric Fountain, head of the Compliance Department, discusses a smooth transition for taking over the animal control functions.(Rachel Saurer)
Published: Sep. 21, 2021 at 2:43 PM CDT
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CHEYENNE, Wyo. (Wyoming News Now) - Since the City of Cheyenne took over animal control duties September 1st, the Compliance Department has been able to hire animal control officers and get the program up and running without missing a day of service.

“The animal shelter did have one animal control officer that had chosen to stay on until September 1st,” said Eric Fountain, head of the Compliance Department. “And so I had a few days in there to kind of bring her forward. And then we had some other previous employees that had left the shelter that I had made contact with. And then we took a new avenue and perspective in trying to find people who had no experience, no history or knowledge of the relationship with the community and the shelter or community and animal control who’ll want to build a new relationship.”

Fountain said that building this relationship with the community comes from the idea that he wants animal control to be about both protection as well as education. With this focus on education, more people in the community will know what to do before they even pick up the phone, minimizing calls that may have been made when someone didn’t know what to do when approached with a dangerous animal situation.

Another thing that Fountain said he wanted to focus is training officers on a national standard so that everyone is on the same page about animal control from dispatch codes to issuing citations.

In the end, Fountain said he’s optimistic about the future.

“I feel very good about where it’s going and how it’s been going. To be honest with you, there’s going to be some challenges. We’re obviously changing some of the services platforms that we have provided in the past from the shelter’s perspective, but I think at the end, I think everyone’s going to be very happy with it and I think, although we can’t please everybody, we’re sure going to give it a good try.”

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